Health & Safety

Things are still different with COVID-19, but we want you to know that we have the same high-level commitment to you that we have always strived for!. We are taking many steps to ensure we do everything possible to keep our patients and our Team healthy.

or call 604-465-1624

COVID-19 Protocols

Your Part

BEFORE YOUR APPOINTMENT:

Do you have your mask?

Because of our close contact with the nature of our treatments, we are asking everyone to continue to wear their masks at all times while in our office.

Do you have any cold or flu-like symptoms?

If YES, please phone us to reschedule your appointment.

Have you had any recent travel outside of Canada?

If YES, please phone to discuss.

WHEN YOU ARRIVE

When you are parked, please wait in your car and phone us (604-465-1624) or text (604-330-9966) to do a pre-screen. If you do not pass the screening questions, we will have to reschedule your appointment. We are booking appointments with enough time in between to thoroughly clean the treatment room, and therefore every practitioner will make every attempt to be on time.

WEAR A MASK

Please bring your own mask and wear it to your appointment (surgical, cloth, or other face coverings are acceptable). Again, because of our close contact with the nature of our treatments, we are asking everyone to continue to wear their masks at all times while in our office. Our principle is ” I wear a mask to protect you, and you wear a mask to protect me “.

SANITIZE

Please use the hand sanitizer we have provided immediately upon entering the office.

KEEP YOUR DISTANCE

For social distancing, every second chair in the waiting room is closed. There are also designated standing spots in the waiting room. The stairwell and hallways will remain difficult to keep 6 feet apart, but if possible, please step aside to allow others to pass. If possible, please try to use your own bathroom before leaving for your appointment.

PAYMENT

  • Direct Billing Now Available
  • No cash or cheques
  • When possible use contactless payment (Visa, MasterCard, tap and ApplePay accepted)
  • Stand behind our newly installed protective glass when at reception
  • If you have multiple appointments to book, please phone us from the comfort of your home
  • Use provided hand sanitizer again

OUR PART

YOUR PITT MEADOWS WELLNESS TEAM COMMITMENT

  • We have each undergone training in the new procedures we have implemented
  • Every team member will be doing active Covid-19 screening, before they enter the office. If any questions disqualify the team member, they will be sent home following the same procedures we are asking our patients to follow.
  • We are sanitizing treatment tables between every appointment
  • All sanitizers are approved by Health Canada
  • We will be washing our hands regularly and all will be wearing masks
  • Counsellors will continue to offer virtual/Telehealth appointments at this time as well as limited in-office sessions

WE ARE LOOKING FORWARD TO SEEING YOU!

New Patients Welcome

We always warmly welcome new patients to our office and accept all major insurance companies as well as ICBC & WorkSafe BC claims. Give us a call or fill out the form to request an appointment.

604-465-1624

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